Loyalty is as important to a store as it is between a pet and their owner. A well run pet store or veterinary programme can improve customer spend by 20% or more! That’s a lot to bark about.
It doesn’t stop there. It can also drive your Net Promoter Score (NPS) by 7%. A good NPS can help you drive new customer acquisition and growth.
Growing your litter is a great way to help your business succeed.